Mari Smith and I are going to have a rocking time explaining the seven hottest social-media business trends in a FREE webinar. Sign up here. See you on March 28th!

Now this is a fun project. I’m helping Sam Adams “tap” the knowledge of beer drinkers and crowd source its next brew. Join the party by getting the app and designing your beer: The final brew will be released in Austin in the first week of March. #sponsored

Just loving what I can do at Google+. My favorite features are: Ability to edit posts and comments. Big pictures, not just thumbnails. Threaded comments. If you haven’t taken a look at Google+, you really should. See you here.

Check out my pictures from my visit to Notre Dame.

Marsha Collier explains the Art of Online Customer Service in an interview with me at the American Express Open Forum.

There’s a group effort for bloggers to post their “last post” today. Here’s the premise: If you had one last blog post to send out, what would you say? This is based on The Last Lecture by Randy Pausch. I thought about this for two days, and my conclusion is that if I knew I [...]

I noticed a lot of transitions at CES this year. Please check them out here. Truly, “innovate or die” is how the world works.

Over at the American Express Open Forum, you can learn how to get manuals for all the gizmos that you bought or received this Christmas. Just click here.

Who among us has not wondered if we’re doing the right things as we raise our children? If you have, then you should check out this interview with John Medina, author of Brain Rules for Baby: How to Raise a Smart and Happy Child From Zero to Five. John is a developmental molecular biologist, and [...]

Over at the American Express Open Forum I just posted a method I recently learned to increase fans for Facebook pages. It involves “revealing” special content and offers to people who “like” you page. Check out how to do this in you’re interesting in increasing the impact of your Facebook marketing impact.

Over at the American Express Open Forum, I answer the age-old question of whether a company should make a Facebook fan page or a website. Click here to read it.

In the last few weeks two companies have released services that enable you to take tweets and turn them into a newspaper or magazine format: Paper.li and Flipboard. Alltop is a great source of information for both Paper.li and Flipboard newspapers. If you’d like to learn how to do this for Paper.li, click here, and [...]

After searching for months, I’ve come to the conclusion that Twitbird is the best iPhone and iPad Twitter client. If you’d like to see why, check out my post at the American Express Open Forum.

Let me confess: I’m addicted to Twitter and email, and my addiction increases the more I have to do something important like write a book. Luckily, I stumbled across applications called Freedom and Anti-Social that really help. I explain how they works here at the American Express Open Forum. If you’re have a tough time [...]

In the comments area below, please tell me some things that you find enchanting. For example: Car—1966 Mustang, Computer—Macintosh, City—Istanbul, Movie—Wizard of Oz, etc. I’m looking for a wide range of categories and examples. Thanks!

Looking for unusual and cool ways that companies celebrate success. Not interested in the usual "more money than creativity" methods like parties with famous entertainers, taking everyone to Hawaii, blah-blah-blah. Send me enchanting and clever examples: [email protected]

I’m collecting a list of websites that are “enchanting.” That is, they are inviting, communicative, and cool. For example, I think that Work Awesome is enchanting. I’d love to see what websites are enchanting too. Please add list them in the Comments section below.

Looking for a story of being enchanted by an employee. I need an example of a boss (you) getting enchanted by an employee. What did he or she do to enchant you? What was the feeling like? Please send to [email protected]

Need some examples of the passions and hobbies of famous people—indeed that make them more interesting and approachable. For example, Scott McNealy loves hockey. Please send examples to [email protected]. Would especially like women examples.