Nancy Ortberg of Menlo Park Presbyterian Church recently gave a sermon called "Every Life Needs a Truth-Teller." It contains excellent advice about telling people the truth--admonishing them well if you will. Get the audio version here or the video version here. You can apply much of this sermon to relationships with employees. Nancy is the [...]
I posted an entry called "What You Can Learn From Hollywood" over at the American Express small business blog. I derived these lessons from the work of Scott Kirsner. He studied the movie industry and ended up writing a book called Inventing the Movies: Hollywood's Epic Battle Between Innovation and the Status Quo, from Thomas [...]
Free video chat by Ustream Chris Pirillo is on the cutting edge of live stream media. The 35-year-old web whiz knows how to generate online community by hosting videos on UStream and other websites such as CNN.com. In this interview, he discusses how he drew an audience of five million people in 2007, what you [...]
I posted an entry in American Express blog entitled the "The Art of Customer Surveys" based on some information sent to me by Dave Wanetick, the managing director of IncreMental Advantage. He points out deficiencies in typical customer surveys that you will find interesting, and he boils down effective surveys to one simple question.
"Dear Henry" certainly generated passionate comments. Here's another marketing thought: If people want the House to pass the bailout, all they'd have to ask is, "Do you want China and Abu Dhabi to come in and buy America at fire sale prices?" The bill would pass by this weekend. It's all about framing.
With nothing better to do on a Saturday night, I was browsing through this blog's archives, and I came upon this posting: "Frame or Be Framed." It examines the work of U.C. Berkeley professor George Lakoff--specifically, how Republicans are good framers and Democrats are lousy ones. It seems to me that the "bailout" of the [...]
These are some photographs from a recent trip to Mumbai, India. This is one intense city with a population of approximately thirteen million people. Clearly, this is not Santa Cruz, California. This is the view you'll most frequently see when you're driving around the city. It can take two hours to go a few kilometers. [...]
A common assumption is that communicating face-to-face is more persuasive than email. That's not always true, according to a 2002 study. Researchers found that men are often more responsive to email because it downplays their competitive tendencies. On the other hand, women react better to in-person encounters because they are more relationship-oriented. These same researchers [...]
Over at the American Express Open Forum blog I posted an interview with Ori Brafman, the author of Sway: The Irresistible Pull of Irrational Behavior. In this interview he explains how to resist irrational and dumb behavior. Click here to check it out. Not reading it would be irrational.
The proliferation of topics from twenty to 215 made a redesign of Alltop necessary for efficient navigation. The three primary enhancements to the site define version 2.0 of Alltop: Ability to find topics in three ways: searching by keyword, viewing by category (for example, Tech, Sports, People), and viewing by topic name. Addition of 200 [...]
Keynote lunch. On stage with Steve Rubel of Micro Persuasion. Brett Tabke of Webmasterworld. James Whatley of SpinVox Gary Vee of Wine Library TV. Line to talk to Gary Vee. Gary Vee and Hawaii contingent. Zach Coelius of Triggit, Jessica Hanson, and Laura Fitton. Laura is the person who brought me to Twitter along with [...]
According to a series of psychological studies discussed on Psychology Today, research participants are able to successfully communicate sarcasm and humor in a mere 56 percent of emails—and most of the senders had no idea their attemps were so ineffective. How do you avoid this? The article gives some tips: Read your emails aloud and [...]
I recently visited the offices of Google in Munich, and these are some of the pictures I took there. Enjoy! Google in the pretzel font. Front-desk receptionist. Front-desk receptionist trainee. Google-wear collection. I don't know what this lion is about. Google cow-bell bike bell. This is really how Google Maps are created. Cafeteria. Buffet line. [...]
You can accuse me of many things but looking a gift horse in the mouth is not one of them. As a followup to yesterday's interview with Nancy Duarte, I asked her to work her magic on my PowerPoint presentation (which I consider already very good). First, take a look at my current presentation. Then, [...]
The four horsemen (horsepeople?) of presentation skills are Garr Reynolds, Nancy Duarte, Bert Decker, and Jerry Weisman. Over at the American Express Open Forum blog, I just published an interview with Nancy Duarte called "How to Captivate an Audience." In this interview she explains the "how" of making great presentations, so check it out.
Psychologists dub the tendency to presume that others react to the world in the exact same way we do as "projection." For example, an entrepreneur is reluctant to schmooze and unwilling to discuss his company in social settings for fear of annoying potential customers and investors. According to Christopher R. Edgar, projecting can hold you [...]
Over at the American Express Open Forum blog I just posted an interview with Chunka Mui, the author of Billion-Dollar Lessons: What You Can Learn from the Most Inexcusable Business Failures of the Last 25 Years.. The subject of the interview is how and why companies make billion dollar mistakes. His thoughts are quite instructive [...]
Over at the American Express Open Forum blog, I've posted a description of "Plan B" for fund raising. Plan B is 180 degrees from the usual venture-capital path. Check it out by clicking here. If you go with the usual Plan A, don't say I didn't warn you.
Here's the long-awaited D90 video sample from me. :-) You can watch it on YouTube by clicking here. Or download the original file here (35312.7K). Or watch it on the Posterous platform here. What’s most interesting is how much better the Posterous version is--you've got to love what Posterous is doing. (Here's a higher resolution [...]
Nikon just released the D90. This is the first digital SLR that can shoot movies (as far as I know, anyway)--now you don't have to carry a digital SLR and a video camera. How cool is that?! My buddies at Ritz Camera and the 6sight Future of Imaging conference made this possible. Click here to [...]